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Not Sure Where to Turn Amidst the SmileDirectClub Closure?

January 18, 2024

Affected by SmileDirectClubs closure? Atlanta Dental Spa is here to help!

In recent weeks, the oral-care industry experienced a significant shift with the unexpected closure of SmileDirectClub.

This teledentistry giant, once valued at nearly $9 billion, faced insurmountable challenges, ultimately leading to its shutdown in December 2023, leaving over 2 million customers in a state of uncertainty. 

At Atlanta Dental Spa, we empathize with those affected and stand ready to offer our support.

What happened to SmileDirectClub?

SmileDirectClub store front with sign reading “We are closed.” in the window

SmileDirectClub promised a revolution in oral care, offering clear dental aligners as a faster, more affordable alternative to traditional braces.

However, financial struggles, legal battles, and the inability to demonstrate sustainable growth resulted in the company filing for Chapter 11 bankruptcy in September 2023.

Less than three months later, SmileDirectClub closure and  ceasing of operations, left existing customers without access to their telehealth aligner treatment.

Effective immediately, new customers seeking aligner treatment through their telehealth platform are no longer accommodated.

For existing customers, the abrupt discontinuation of customer care support has led to confusion, frustration, and in some cases, incomplete treatment.

Here is how Atlanta Dental Spa has Pledged to Support You

In response to SmileDirectClub's closure, Atlanta Dental Spa (ADS) wants to provide a pledge of unwavering support to those left in the lurch. Here's how we at ADS intend to assist:

  1. Guidance for Continuing TreatmentWe understand the importance of continuity in dental care. If you were receiving treatment through SmileDirectClub and wish to continue outside of their platform, consult our experienced team for guidance on your future aligner treatment.

  2. Financial Assistance and Flexible Options
    We recognize the financial strain caused by this unexpected closure. ADS offers flexible payment plans and financing options, ensuring that top-quality dental care remains accessible to everyone in need.

  3. Dedication to Patient Care
    Atlanta Dental Spa believes in the enduring commitment to patient care. Our doors are always open, and our dedicated team is here to address your concerns, provide guidance, and ensure a seamless transition in your dental journey. Text us, call us, email us, reach out on our social media, submit a virtual consultation… We are here for you.
Interior of Atlanta Dental Spa’s front lobby at the Brookhaven, GA office.

Continuing Your Journey with Invisalign at Atlanta Dental Spa

Our team is here to seamlessly continue your journey from where your previous treatment with SmileDirectClub left off, providing you with a trusted and comprehensive solution through our Invisalign services.

  1. A Consultation Tailored to You:
    Your journey with Invisalign begins with a personalized consultation with our experienced team. During this visit, we take digital photographs of your teeth and employ the iTero digital scanning system to create a detailed 3D map of your dental structure. These state-of-the-art scanners allow for fast, precise, and 3D digital imaging of your teeth, ensuring accuracy in every aspect of your treatment.

  2. Mapping Out Your Treatment Plan:
    Following the consultation, our team meticulously maps out a precise treatment plan tailored to your unique needs. This includes a detailed plan of the movements your teeth will undergo and an estimation of the treatment duration. With our digital scanning technology, we ensure a more comfortable and accurate fit, reducing treatment time and providing you with a predictable path to your new, straight smile.

  3. Preview Your Future Smile:
    Experience the future of your smile before even starting the treatment. During the consultation, you'll have the opportunity to preview the movements of your teeth and discuss the desired outcome for your smile. Our experienced team, equipped with expert listening skills, customizes your plan to achieve the results you envision.

  4. Start Treatment with Confidence:
    One major benefit of Invisalign at Atlanta Dental Spa is the ability to see your predicted "after" images before committing to the treatment. Once you're satisfied with the proposed outcome, you can confidently choose to start your Invisalign treatment with us.

  5. Convenience with Remote Deliveries:
    After your consultation and treatment plan discussion, you can have your Invisalign trays conveniently delivered straight to your house. This approach minimizes the need for frequent in-person visits, providing you with flexibility and convenience throughout your treatment journey.

As a trusted Invisalign provider, Our team is dedicated to ensuring your journey to a straighter, more beautiful smile is smooth and stress-free.

Still, have questions about Invisalign? We're here to help. The following videos answer some of our most commonly asked questions about Invisalign (Clear Braces).

Our Comprehensive Dental Services

At Atlanta Dental Spa, we offer more comprehensive services than just Invisalign. We take pride in providing a complete range of dental services, ensuring that our patients receive the highest standard of care for their oral health.

SmileDirectClub primarily focused on teeth straightening through mailed aligners, lacking the crucial element of professional oversight.

We not only provide the convenience of at-home aligner treatment, similar to SmileDirectClub, but also incorporate regular checkups into the process. Our services extend far beyond teeth straightening – from general and restorative dentistry to cosmetic treatments, oral surgery, and advanced technologies, ensuring a complete and monitored dental experience for our valued patients.

Our General Dentistry covers dental cleanings, fillings, emergency care, and expertise in managing TMJ/TMD. We excel in Restorative Dentistry with dental implants, crowns, bridges, and dentures, while our Cosmetic Dentistry includes porcelain veneers, no-prep veneers, teeth whitening, Invisalign, and more.

Our Oral Surgery services encompass All-on-X implants, sedation options, and wisdom teeth removal. With an expert team, advanced technology, and a holistic approach, ADS is ready to be your partner in achieving optimal oral health and a radiant smile.

Experience the Atlanta Dental Spa Difference

Atlanta Dental Spa team members from left to right: Dr. Drew King, Dr. Juan Pablo Mora, Dr. Andrew Hamilton, Charissa Wood, RDH

How is ADS’ experience different than that of SmileDirectClub? Before their closure, SmileDirectClub focused on limited aligner treatment. Atlanta Dental Spa distinguishes itself by providing a personalized approach to Complete Health dentistry. Our comprehensive services cater to various dental needs, ensuring that each patient receives the tailored care they deserve.

Moving Forward To Meet Your Dental Needs

Atlanta Dental Spa is here to provide the support and care that our community deserves. We understand the uncertainties that may arise from the closure of SmileDirectClub, and we want to assure you that our doors are open, we’re here to answer your questions, and ready to help you achieve the smile you've always desired.

If you were a customer of SmileDirectClub and were left in the middle of your treatment, reach out to us for guidance, assistance, or to schedule an appointment as we navigate this journey together.

Contact Us:

Together, we will overcome the challenges of the SmileDirectClub closure and continue to prioritize your oral health and well-being.